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Think on Your Feet® communication skills training · The UK's exclusive provider
Clarity, brevity & impact®
Sound like the expert you are
Think on Your Feet® is a practical, proven communication training programme that helps you structure your thoughts, deliver them persuasively, and respond instantly. Answer tough questions clearly and confidently under pressure, with zero preparation time.
What trained teams gain
The benefits of Think on Your Feet® training
Faster, clearer decisions
Structured techniques cut through rambling and get to the point in seconds, not minutes.
Confidence under pressure
A repeatable process replaces panic with a plan — even when a question comes from nowhere.
Greater credibility
Clear, composed answers change how colleagues, clients and leadership perceive your judgement.
Shorter, sharper meetings
When everyone structures their input, meetings run faster and decisions land sooner.
A skill for life, not a script
Unlike a rehearsed presentation, this works in any unscripted conversation — forever.
Consistent across the team
Trained together, teams share a common language for structuring updates, briefings and pitches.
See it in action
Watch a short overview
See exactly how a structured-thinking technique works in a real, spontaneous scenario — no slides, no script.
Book a full demo
WHO IT'S FOR
Who is this training for?
Early Careers
Build the confidence and structure to speak up clearly in meetings, panels and interviews — before habits are set.
Click for detail ↓Middle Management
Brief upward with clarity, handle challenging questions in the room, and keep meetings moving without losing the message.
Click for detail ↓Senior Leaders
Stay composed and credible under scrutiny — from board updates to high-stakes negotiations and media questions.
Click for detail ↓PROOF, NOT PROMISES
What delegates say about the workshop
What Think on Your Feet® actually is
Clarity, Brevity, Impact® - on demand
Be clear
A repeatable set of techniques for structuring your thoughts instantly — so your point is obvious, not buried.
Be brief
Say what matters in the time you actually have — 30 seconds in a lift, or 3 minutes in front of the board.
Be impactful
Be remembered for the substance of what you said — and for how composed you looked saying it.
The cost of staying untrained
What happens when your team can't think on its feet
Meetings run long, decisions run slow
Unstructured updates and rambling answers waste everyone's time and stall decision-making.
Source: Atlassian, 2024
Poor communication erodes trust
When people can't express ideas clearly under pressure, colleagues and clients start to doubt their judgement — not just their delivery.
Source: Grammarly & Harris Poll, 2022
High performers get passed over
Technical ability isn't enough if you can't communicate it convincingly in the room when it counts.
Source: Wiley, 2024
Pressure exposes the gap
The moments that matter most — a hostile question, a snap decision, a Minister's challenge — are exactly when untrained communicators freeze.
Based on delegate feedback across 30+ countries
How it works
Three steps to communicating with clarity
1
Learn the techniques
Master a small set of structured-thinking techniques designed for real, spontaneous situations.
2
Practise, practise, practise
Apply each technique to your own real scenarios, with feedback, in a small-group hands-on session.
3
Use it under pressure
Walk out with a reflex you can rely on in any meeting, briefing or unscripted conversation.
Find your path
However your organisation wants to start
Individuals
Book a public workshop and invest in your own communication skills, no company rollout required.
See public workshops →Teams & Organisations
Bring it in-house so your whole team shares a common language for structured communication.
Explore in-house training →UK Civil Service
Book via Government Campus at a pre-negotiated rate, as the approved sole UK supplier.
See Government Campus →Approved Government Campus supplier
UK Civil Service organisations can book Think on Your Feet® without the hassle of 'going to tender' through Government Campus.
See eligibility & how to book
Proof, not promises
What delegates say after training
Effective tools for staying concise and building confidence to face challenging question based situations!
Jon
Facilities & pest control provider
Very well structured, clear. Gave practical advice and techniques that can actually come in useful (gave a good toolkit).
Emily-Jane
Public research funding body
Very good. Perfect amount of info and valued the time spent practising as that really reinforced and will result in me remembering the tools a lot more.
Daniella
Health research charity
Not ready to book yet?
Download the Structured Communication Starter Guide
A free, practical introduction to structured thinking under pressure — including one technique you can try in your very next meeting.
Get the free guide
Your trainers
Meet the Think on Your Feet® trainers
Every UK workshop is delivered by an accredited Think on Your Feet® trainer from the Indigo Business Services team.
Joanne McKibbin
Master Trainer, Think on Your Feet®
Chartered Accountant and former Executive Director in People & Organisational Development at Goldman Sachs, with more than 20 years designing and delivering training. Joanne specialises in leadership and senior-leader development.
Read Joanne's full biography →Beccie Varney
Global Master Trainer, Think on Your Feet®
More than 25 years in people management and learning and development. Beccie is a Chartered Member of the CIPD and an NLP Master Practitioner, and her work has won a National Training Award for Outstanding Training.
Read Beccie's full biography →Toby Caldwell
Accredited Think on Your Feet® trainer
Trainer, speaker and facilitator with more than 20 years' experience across the private and public sectors in the UK and internationally, for clients including Allianz, Lloyds Banking Group and Ofgem.
Read Toby's full biography →Gilly Meek
Accredited Think on Your Feet® trainer
Trainer and coach to organisations worldwide, and former head of learning and development at Global Radio. Gilly is a qualified NLP Practitioner and executive coach, with commercial experience at BP and IGD.
Read Gilly's full biography →Gina Clear
Master Trainer, Think on Your Feet®
Global facilitator and certified executive coach based in France. Gina delivers Think on Your Feet® in English and French and coaches French politicians in public speaking, for clients including Sanofi, Air Liquide and Adecco.
Read Gina's full biography →Hywel Thomas
Accredited Think on Your Feet® trainer
Facilitator and coach with an MBA and an engineering degree from Imperial College, and Lead Facilitator for the EU Institutions' Certification Training Programme since 2013. Clients include NATO, GE and Sony.
Read Hywel's full biography →Karl Flanner
Accredited Think on Your Feet® trainer
Learning professional with 20 years in financial services, focused on people management and training. Karl has developed award-winning sales teams and keeps every session tied to practical, measurable results.
Read Karl's full biography →Lisa Bonfatti
Accredited Think on Your Feet® trainer
Behavioural trainer based in Switzerland, with a background in journalism, communication and the fragrance industry. Lisa delivers Think on Your Feet® in English, Italian, German and French.
Read Lisa's full biography →Paul Westlake
Accredited Think on Your Feet® trainer
Learning designer and trainer who spent 10 years in McDonald's UK L&D, leading its move to digital learning for more than 120,000 employees, before designing award-winning programmes at Kineo.
Read Paul's full biography →Richard Morris
Accredited Think on Your Feet® trainer
HR and learning and development professional with more than 27 years' experience, including people development roles at United Biscuits and Innovia Films. Richard is an Associate Member of the CIPD and an NLP Practitioner.
Read Richard's full biography →Tony Manwani
Accredited Think on Your Feet® trainer
Former head of the McDonald's UK L&D design team, responsible for training and learning technology for more than 120,000 employees. Tony also delivers Writing Dynamics™.
Read Tony's full biography →Valeria Torino
Accredited Think on Your Feet® trainer
International trainer, facilitator and coach with 24 years' experience across North America, Latin America and Europe. Based in Madrid, Valeria delivers in Spanish, English and Portuguese.
Read Valeria's full biography →Questions
Frequently asked questions
Is this a presentation skills course?
No. Presentation skills training covers planned, rehearsed talks. Think on Your Feet® is for the unplanned moments — a sudden question, a live challenge, a meeting with no script.
Who is this training for?
Individual professionals, teams and whole organisations — including UK Civil Service departments via Government Campus.
How is it delivered?
As an open public workshop, an in-house programme for your team, or a Government Campus booking — face-to-face or virtual.
Are you the official UK provider?
Yes. Indigo Business Services Ltd is the sole UK provider of Think on Your Feet®, licensed by McLuhan & Davies Communications.
How do we book?
Book a public workshop place directly, request an in-house quote, or book via Government Campus if you're UK Civil Service.